Responsible Gaming

Our Mission Statement

Khelplay.in encourages all its players to play responsibly. We are committed to helping players who wish to stop playing or who wish to limit the amount that they play.

Ensure Responsible Play

Players must be 18 years of age to play fantasy sports for real money.

Players can set their monthly playing limit on their own. There is also an option for players to set the daily playing limit, by sending us a request from their registered email address. Once set, these limits can be changed again only after 72 hours from the previous change.

Players can request for their accounts to be temporarily blocked if they want to self-exclude themselves for some time. Players can self-exclude themselves for the following time limits – 48 hours, 72 hours, 1 week, 2 weeks, 1 month, 2 months and 6 months by contacting us on support@Khelplay.in. Once confirmed, these limits cannot be reversed/modified. If you have a withdrawable balance and wish to withdraw it, please contact us at the same email address.

Players can request for their accounts to be temporarily blocked if they want to self-exclude themselves for some time. Players can self-exclude themselves for the following time limits – 48 hours, 72 hours, 1 week, 2 weeks, 1 month, 2 months, and 6 months by contacting us at support@Khelplay.in. Once confirmed, these limits cannot be reversed/modified. If you have a withdrawable balance and wish to withdraw it, please contact us on the same email address.

Players can follow our ‘Guide to Responsible Play in order to keep a check on their play behaviour.

Guide to Responsible Play

Sometimes, players may find it hard to recognize that their online play is getting out of control. A common reaction is to minimize, hide or deny such problems and the harm it could be causing. Some people will lie to themselves about how much money or time is being spent on online playing.
Following are some of the best practices to help you play responsibly:

  • Play games in moderation and only for entertainment.
  • Do not play online games to make money or escape problems.
  • Never chase your losses while playing casino games.
  • Set aside an entertainment budget for casino Games.
  • Use the Add Cash limit option to help control the amount you spend. For further information, please visit our Add cash limits page.
  • Balance the time you spend playing online games with other leisure activities.
  • Recognize whether you are not playing responsibly

Disclaimer: For any promotion or account-related queries, you can reach out to us on support@Khelplay.in

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